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Baggage in Hotel Room

Future of Luggage carrying Experience

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Stakeholders

Industrial designer, Design researcher

Brief

Today, luggage is not meant for packing our goods, but more than that. The objective of this project is to create a reliable travel companion that can protect our belongings

 and make travel a hassle free experience

Research Goal  

Learn about:

Traveler Walking In Airport
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Travelling pattern

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Travelling experience

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Motivations  & Needs

Sensing facts

Secondary research

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Opportunity mapping

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Target audience

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Primary research

INTERVIEW DISCUSSION GUIDE : OPPORTUNITY QUESTIONS

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01

Affinitization mapping

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02

Empathy mapping

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Woman with Colorful Dress

Romia, Product manager

Age: 36

Status: Maried

Hobby: Reading/ Travelling movies

User Story

As a frequent traveler, I often find myself in a stressful and exhaustive travel experience. This is largely due to a number of issues I regularly encounter. Firstly, I struggle with scattered focus during travel, which can be overwhelming and lead to a lack of organization. Secondly, I have worries about luggage mobility, as moving around with heavy bags can be a significant challenge. Thirdly, I constantly forget where I’ve packed certain items, which results in me having to open each piece of luggage to find what I need. Lastly, I find it difficult to handle the weight of my luggage, which adds to the physical strain of travel. These issues combined contribute to a less than ideal travel experience.

Pain points

Stressful and exhaustive travel experience

Scattered focus

Luggage mobility worries

Keep forgetting about what is where which end up opening each luggage

difficulty in handing luggage weight

Motivation

Attitudes

Fun time with family

Leisure experience

Capturing stories

Plan efficiently

Adventurous

Hopeful

Social

Problem Definition

Our World is changing constantly, demands for new travel experiences rise. Today travel is the new trend to explore, gain health, earn wealth, and live dreams but carrying our belongings in the current luggage is a painful experience. Whether we travel alone or with family, luggage carrying phobia is the most painful experience throughout the journey.

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How might we create luggage of the future that can become a reliable companion and protect our belongings and make travel a hassle-free experience?

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Prototyping

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Ergonomics testing

01

02

Ergonomics testing

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03

Handle testing

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Finished product

Renderings

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Renders

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