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Sleeping with Eye Mask

The Ideal Experience of Sleep

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Partner: Kwela Sabine Hermanns

Partners

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Brief

Our research team conducted contextual research on the ideal experience of sleep in collaboration with leading Lextant, a human-centered research consultancy based in the USA. We focused on rising sleeping concerns among people by conducting a variety of research methods such as Lextant's sensory que, cultural probes, field interviews, and observations. We come up with a framework that illustrates what the ideal experience of sleep feels like.

Challenge

Rising Concerns About Sleep Persist Despite Extensive Research  

Despite a lot of research has been done and ongoing on why people have difficulty to sleep but still rising concerns about sleep have become increasingly prominent. 

Respond

Our contextual research explored ideal sleep experiences to uncover personalized preferences

Our research team conducted contextual research on the ideal experience of sleep in collaboration with leading Lextant, a human-centered research consultancy based in the USA. We focused on rising sleeping concerns among people by conducting a variety of research methods such as Lextant's sensory que, cultural probes, field interviews, and observations. We come up with a framework that illustrates what the ideal experience of sleep feels like

Impact

Developed two frameworks:

01 Mental & Emotional

Based on our research studies, we found that mental and emotional health play a significant role in the quality of sleep. These findings reflects desires of our participant to maintain mental and emotional well-being for a better sleeping experience.

 

 

02 Physical & Environment

Our research findings indicate that physical and environmental conditions significantly influence the quality of sleep. Our research participants expressed their desire to have better light conditions to set their moods to prepare for sleep. Participants expressed their desire to be free from worries before going to bed.

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Research Goal  

Rising Concerns About Sleep Persist Despite Extensive Research  

We would like to learn about how people would like to sleep rather than focus on why people won't get sleep? This contextual research will open deep rooted desire to sleep: the ideal experience of sleep.

Sleep

01.

Understand ideal experience of sleep 

02.

Understand needs and motivations

Objectives

Timelines

01

Discovery

4 weeks

Secondary research

  1. Sensing trends & facts

  2. Stakeholder analysis

  3. Questionnaire guide

  4. Literature reviews

Primary research

  1. Field observations

  2. Cultural Probes

  3. Sensory Que

  4. Dairy Studies

  5. Field Interviews

Definition

02

6 weeks

Data analysis

  1. Affinity mapping

  2. Research Insights

  3. Framework Development

  4. Magazine Preparation 

Report presentation

  1. Report Presentation

  2. Magazine Presentation

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Discovery phase 

Sensing facts

Sleep apnea is less prevalent in women —
Sleep apnea is less prevalent in women —

Millennials & Baby boomers sleep least

Sensing helped our team to get focus on target audience for our research studies

Gen-Z

Gen-X

Millennials

Baby Boomers

6 Hrs & 57 Mins 

6 Hrs & 45 Mins

6 Hrs & 33 Mins

6 Hrs & 38 Mins

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Stakeholder Mapping

Target Audience

Millennials

External/ Indirect

  1. Government

  2. Researchers

  3. Nature

  4. Farmers

  5. Society

  6. Community

  7. Mental health institutions

Internal/ Direct

  1. Family: Kids, partner, parents

  2. Friends

  3. Pets

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Connected

  1. Sleep product manufacturers

  2. Furniture manufacturers

  3. Hospitals

  4. Classmates/ Teammates

  5. Workplace

  6. Pharmaceutical companies

  7. Recreational/ Wellness center

  8. Hygiene product company

Field Observations

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Primary Research

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Interview Discussion Guide

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Cultural Probe

Cultural probes are a research technique used in contextual research to gather rich, multi-faceted data about users’ lives and experiences.

This approach is particularly valuable when dealing with sensitive topics or when participants might struggle to articulate their feelings verbally.

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Sensory Que

Lextant’s Sensory Cue Research™ is a unique approach to contextual research that focuses on the sensory aspects of user experiences to generate valuable insights and guide design decisions.

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Definition phase

DEFINITION PHASE

Affinitization

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An Affinity Wall is a tool used in research to organize and categorize large amounts of data. The process involves gathering data, identifying ideas, sorting these ideas into groups based on their similarities, and creating categories for each group. This method is particularly useful in the strategic phases of the design lifecycle, helping to distill a lot of information into key insights.

Sleep

Data syntheses

How data has been synthesized

USER'S STORIES

INSIGHTS

PATTERN RECOGNISATION

RAW DATA

Data syntheses

Journey Mapping

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Framework Insights

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01

Mental & Emotional

Based on our research studies, we found that mental and emotional health play a significant role in the quality of sleep. These findings reflects desires of our participant to maintain mental and emotional well-being for a better sleeping experience.

02

Physical & Environments

Our research findings indicate that physical and environmental conditions significantly influence the quality of sleep. Our research participants expressed their desire to have better light conditions to set their moods to prepare for sleep. Participants expressed their desire to be free from worries before going to bed.

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Image by Vin Jack
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